IT & ITES
Structured Delivery. Agile Thinking. Cognitive Edge.
The IT & ITES industry thrives on speed, scale, and service integration.
But in this dynamic landscape, many organizations still face challenges like inconsistent project execution, unclear Program governance, and an inability to align delivery with evolving business goals.
With the rise of AI and automation, traditional project thinking alone isn’t enough—you need Cognitive Agility built on structured foundations.
PMSoft empowers IT & ITES organizations through a dual offering:
Traditional Project & Program Management frameworks for scalable execution and
Cognitive AI-driven approaches for managing complexity in emerging technologies.
What We Offer: Tailored Solutions for IT & ITES
Project & Program Management Services
Built on global best practices like PMBOK®, PRINCE2®, and Agile, our services bring clarity and discipline to technology projects and portfolios.
Project Management MDP for IT
Master estimation, risk, stakeholder handling, and delivery management for client-facing or internal projects.
Program Management MDP for IT & ITES
Strategize, govern, and track large multi-project programs with benefit realization, resource integration, and roadmap alignment.
PMO Setup & Governance Consulting
Build or optimize your PMO with frameworks that drive visibility, control, and scalability.
Training Needs & Competency Assessments
Identify gaps in project leadership across Scrum Masters, Product Owners, and Project Managers with our role-based profiles:
PMProfile | ScrumProfile | SPOProfile | PgMProfile
Want to improve delivery, governance, or manage your AI complexity better?
Explore how PMSoft’s Traditional and Cognitive Project Management solutions can elevate your IT & ITES execution.
Contact us at : info@pmsoft.com
Cognitive Project & Program Management for AI Initiatives
AI projects require a mindset shift—from deterministic timelines to evolving, data-led cycles.
We bring CPMAI-aligned Cognitive models into how you manage AI-led delivery across NLP, machine learning, vision, and automation domains.
Cognitive Project Management for AI Projects
Structure AI project workflows using CPMAI’s 6-phase model.
Manage uncertainty in AI with tools for tracking F1-score, model drift, training-validation cycles, and business acceptance criteria.
Cognitive Program Management for AI Programs
Integration with Agile & MLOps Tools
Manage AI lifecycle using modern platforms like Jira, Azure DevOps, and integrate AI-specific gates (data readiness, model evaluation, retraining needs).
Data Sanctity & Explainability Compliance
Build traceable pipelines to ensure AI decisions remain transparent, auditable, and bias-aware.
Why PMSoft for IT & ITES
- 20+ years of consulting in software services, products, and transformation initiatives
- Unique capability to combine domain-led training with cognitive digital workflows
- One of the few providers in India offering Cognitive PM for AI based on CPMAI vocabulary
- Hands-on approach with real-life IT case studies, templates, and simulations
- Trusted by Infosys, Cognizant, Tech Mahindra, Capgemini, and others
FAQs
Questions Asked For
IT & ITES
Do you still have any questions, let us know. We would be happy to assist.
BPO (Business Process Outsourcing) is a subset of ITES where companies outsource non-core business processes to third-party providers to reduce costs and improve efficiency.
Not always. Many ITES jobs (especially in customer service or data entry) do not require a technical background. However, roles in IT typically do require technical qualifications.
IT plays a central role in digital transformation by enabling businesses to automate processes, adopt cloud technologies, use big data for decision-making, and improve customer experiences through digital platforms.
Cloud computing allows businesses to store and access data and applications over the internet instead of local servers. IT/ITES companies use it for scalability, cost efficiency, and business continuity.